Текст бизнес-книги "Leadership from the Inside Out. Becoming a Leader for Life"

Автор книги: Kevin Cashman

Раздел: Зарубежная деловая литература, Бизнес-книги

Kevin Cashman
Leadership From the Inside Out

More Praise for Leadership from the Inside Out

“Research on leadership is clear: leaders must move from task-specific expertise to personal, interpersonal, and strategic excellence to succeed. Cashman’s Leadership from the Inside Out gives you both deep and pragmatic practices to help make this crucial leadership transition.”

– Kenneth R. Brousseau, PhD, CEO, Decision Dynamics LLC

“Kevin Cashman knows people can change, but to really improve the outside, every person needs to understand what’s on the inside. This book walks you through a step-by-step process of self-discovery. Anyone who is serious about personal improvement should contemplate the questions posed by this book.”

– Joseph Folkman, coauthor of The Extraordinary Leader

“Kevin Cashman’s message of staying resilient is critically relevant in today’s high-change, high-stress marketplace. Leadership from the Inside Out provides a set of tools for managing energy and personal engagement, crucial to stay ahead of the game of leading and living.”

– Jim Loehr, CEO, Human Performance Institute, and coauthor of The Power of Full Engagement

“Sooner or later, every leader who would like to lead more effectively finds himself blocked. Kevin Cashman’s book illuminates how we can find the means within ourselves to identify and remove these barriers in order to fulfill our leadership destiny.”

– J.P. Donlon, Editor-in-Chief, Chief Executive

“As leaders, we all need to grow from technical-functional expertise to personal-interpersonal excellence. Leadership from the Inside Out shows us impactful ways to take this journey with integrity and respect for all those we serve.”

– Juergen Brokatzky-Geiger, PhD, Head of Human Resources, Novartis International AG

“Bolstered by strong science and the refined art of leadership development, few books so clearly bring the many aspects of our lives into alignment. Whether you’re taking your own talent or that of others to the next level, Leadership from the Inside Out provides an abundance of tools for authentic, long-term success.”

– Ana Dutra, CEO, Leadership Development Solutions, Korn/Ferry International

“No matter your professional arena, self-understanding and team trust are key to enduring success. Leadership from the Inside Out has brought outthe best in our team, showinghow our far-reaching talents, values, and experiences all directly fuel performance.”

– Mark Cohon, Commissioner, Canadian Football League

“Leadership from the Inside Out has produced something any manager should admire: long-term value. As a former national bestseller and perennial member on our monthly bestseller list, Cashman’s classic has provoked positive change in leaders of all types and backgrounds for years. This revised and expanded work takes the timeless principles first introduced ten years ago and brings them to life for the next generation of leaders through new examples, new research, and new meaning.”

– Jack Covert, President and Founder, 800-CEO-READ

“Leadership from the Inside Out captures the latest research, the best development model, and the most comprehensive leadership practices to pragmatically and positively impact leadership effectiveness. It has been the foundation for a decade of effective and life-changing coaching with executives around the world.”

– Dee Gaeddert, PhD, President, Lominger International, a Korn/Ferry Company

“From the moment I read the first draft of this book, I knew Kevin Cashman had created a classic. His timeless book continues to stand out in a crowded field of leadership literature because it is both principled and practical. Buy it, read it, and apply it to progress.”

– Ken Shelton, Editor, Executive Excellence

“Cashman is perfecting the wisdom first conveyed a decade ago: there is a concomitant relationship between our internal selves and our external results. Leadership from the Inside Out masterfully bridges the gap between our too severed business lives and personal lives.”

– Arvinder Dhesi, Group Talent Management Director, Aviva

“Cashman’s second edition of Leadership from the Inside Out blends the latest research and the latest tools to give global leaders what they need in today’s competitive marketplace. A must-read for the global leader of today!”

– Lawrence P. Clark, PhD, Director, Korn/Ferry Institute

“Kevin Cashman’s integrated leadership approach inspired my personal and professional transformation. The tools encouraged and still guide me to honor all parts of my self, to connect authentically with others, and to lead with an enriched sense of service.”

– Pablo Gaito, Global Leader, Learning & Development, Cargill, Inc.

“A prosperous business relies not only on the design plan from top management but on the strengths and interconnectivity of its many individual parts. Leadership from the Inside Out boils down the fundamental elements of understanding human capital and has given us strategic capacity to incubate talent from within.”

– Richard P. Kearns, Chief Administrative Officer, Zurich Financial Services

“Leadership from the Inside Out is one of the leadership classics. While it was one of the first business books to capture the crucial link between personal growth and leadership development, it is as relevant today as it was a decade ago. If you read the first one, then you will like this new edition even more!”

– Kevin Wilde, Chief Learning Officer, General Mills, Inc.

“Leadership from the Inside Out is a major paradigm shift in leadership development. It gives you the tools to go directly to the heart of all significant leadership transformation: growing as a person to grow as a leader.”

– Paul Walsh, CEO, Diageo, and former Chairman and CEO, The Pillsbury Company

“Leadership from the Inside Out serves as an important wake-up call for those who are ready to unleash the power of authentic leadership.”

– Ken Melrose, University of St. Thomas Holloran Endowed Chair in the Practice of Management; former Chairman and CEO, The Toro Company; and author of Making the Grass Greener on Your Side: A CEO’s Journey to Leading by Serving

“True adventure always involves the exploration of one’s innermost spirit. Leadership from the Inside Out is a compass that helps you navigate this hidden domain as a means to bring out full leadership capacity with honesty and renewed energy.”

– Ann Bancroft, polar explorer (first woman to reach the North and South Poles) and Founder, Ann Bancroft Foundation

“If you want personal transformation, then buy Leadership from the Inside Out. It will guide you through the unexplored territories we often miss in our frenetic-paced business world.”

– Trudy Rautio, Executive Vice President and CFO, Carlson Hospitality Worldwide

“Leadership from the Inside Out is a testament to the too often forgotten reality that leadership success comes from living your deepest purpose and values as you earn followers, starting with the person in the mirror.”

– Vance Caesar, PhD, leadership coach and mentor, The Vance Caesar Group, and Professor, Pepperdine University

“In the dozen years I have known Kevin Cashman, he has consistently made his work a masterpiece in the art of leading on purpose. His new edition is an intriguing guide to this art, and it inspires us to take it to the next level.”

– Richard J. Leider, Founder, The Inventure Group; author of The Power of Purpose; and coauthor of Repacking Your Bags and Something to Live For

“Authentic leadership lies at the intersection of our deepest spiritual values and our greatest personal gifts. Cashman’s new edition of Leadership from the Inside Out invites you to live at this important crossroads by cultivating the habits and skills needed to enrich your professional life while fostering opportunities for rich and satisfying personal development.”

– Brother Dietrich Reinhart, OSB, President, Saint John’s University, Collegeville, Minnesota

“Breakthroughs in neuroscience and the plasticity of the brain directly connect to Leadership from the Inside Out principles and coaching model. The book gives us the tools we need for leaders to grow and develop.”

– Marcelo Montero, President, Health and Nutrition, Cargill, Inc.

“Leadership from the Inside Out is a resource that spans the ages, integrates multiple disciplines, has experiential validity, and includes proven practical applications. Using (not just reading) this book is a transformative, peak experience.”

– Robert Hayles, PhD, Consultant, QED Consulting; former Vice President of Human Resources and Diversity, Pillsbury; former Chairman of the Board, American Society for Training and Development; and coauthor of The Diversity Directive

“Some books are noteworthy in and of themselves. Others serve as signs that something important is happening in the world. Kevin Cashman’s Leadership from the Inside Out meets both criteria. Throw in the fact that it is well-designed for reading and for doing the exercises throughout, and you have a real mind-opener.”

– Perry Pascarella, Contributing Editor, American Management Review; former Editor-in-Chief, Industry Week; and author of Leveraging People and Profit

“Leadership from the Inside Out is full of practical inspiration and demonstrates why Kevin Cashman is regarded as a world authority on effective leadership. If you want people clamoring to be on your team, read this book!”

– David McNally, CPAE, author of Even Eagles Need a Push and coauthor of Be Your Own Brand

“With hundreds of books to choose from on the topic of leadership, it is unusual to come across one, Leadership from the Inside Out, that has the potential to make a meaningful change in your life.”

– Larry Perlman, former Chairman and CEO, Ceridian Corporation

“Authenticity is the single most important quality of leadership. In Leadership from the Inside Out, Cashman not only captures the essence of inner-driven, intentional leadership, he gives both seasoned and emerging leaders a road map to navigate the challenges of personal and professional growth.”

– Bob Kidder, Chairman and CEO, 3Stone Advisors LLC: former CEO, Borden Capital: and former CEO, Duracell

“Leadership from the Inside Out is an inspiration to lead from a deep knowledge of one’s core purpose, creating value with true authenticity.”

– Deborah Dunsire, MD, CEO and President, Millennium Pharmaceuticals

“The challenge of leadership is to inspire an obligation for people at all levels of an organization to step forward and lead. Leadership from the Inside Out gives you the practical steps to develop leaders in every nook and cranny of your organization.”

– Chuck Feltz, former President and Chief Operating Officer, Lifetouch National School Studios, and former President, Deluxe Financial Services

This book is dedicated to those value-creating leaders with the courage to commit to authentic personal transformation and the passion to serve the world around them

WHY A NEW EDITION?

It has been a decade since the original writing of Leadership from the Inside Out. As I step back to consider its impact, I find it very humbling and fulfilling to know that the book has been integrated into the curricula at more than 100 universities, became a number one business bestseller, and is influencing numerous leadership programs with its concepts. I ask myself, “Why did the book catch on?” Was it simply because it was one of the first leadership books to connect personal growth to leadership effectiveness? Perhaps. But, on deeper examination, I think its resonance was built on the foundation of timeless, enduring principles of human development and life effectiveness. These principles, including authenticity, courage, and purpose, are not simply values that are nice to have. They are enduring principles, deeply woven into the fabric of life, that produce tangible, measurable cause-and-effect relationships. They serve both parties, people on each side of the dynamic equation, and they tend to sustain their life-enriching impact for the long term. These time-tested principles are not fleeting fads, ephemeral fixes, or charm-school interventions. They are fundamental to who we are as human beings and essential to our effectiveness as leaders.

For almost 30 years, we – LeaderSource – have based our coaching, leadership development, and team-building practice on these same principles. Since writing the original Leadership from the Inside Out, it is extremely satisfying to see the mounting research from authoritative sources, which has finally caught up with and validated many of these principles. What we have known for years from working in the trenches with our clients is now being recognized and confirmed by highly credible, independent research. Jim Collins, in Good to Great, has validated the principles of authenticity and enduring value creation with his research on “Level 5 Leadership.” John Zenger and Joseph Folkman, in The Extraordinary Leader, confirmed through their analysis of nearly 400,000 360° assessments that balancing people effectiveness with results orientation produces quantum leaps forward in leadership effectiveness. Daniel Goleman, in his work on emotional intelligence, clearly articulated how deepening personal awareness and interpersonal connection produces more sustainable leadership results. Lominger International and the Center for Creative Leadership’s research has shown us that Learning Agility is a greater predictor of potential than raw intellectual intelligence. A study by the American Society for Training and Development (ASTD) demonstrated a 72 percent improvement in learning when coaching follows training. Korn/Ferry International and Decision Dynamics, through their Styleview™ Decision Styles assessment tool and study of 1.2 million leaders, have shown how effective leaders must move from task-focused decisive content to strategic and collaborative context to get to the top. It is no longer possible to discount these principles as soft; they produce measurable results, and they are essential to substantial leadership, team, and organizational success.

In this updated version of Leadership from the Inside Out, we share more of this well-founded, corroborative research, as well as our new learning. Since our last writing, we have worked with thousands of leaders in more than 60 countries. We have coached hundreds of CEOs and senior-level executives worldwide at our Executive to Leader^® and Chief Executive Institutes^sm. We have custom designed leadership programs for thousands more high potential leaders. We have taken scores of senior leadership groups through transformational team programs. Additionally, we have merged with Korn/Ferry International and now have 80 offices in 40 countries. We have abundant fresh perspectives to share. In the original book, we focused heavily on personal awareness and personal leadership development. While our continuing work has validated that personal awareness is essential to leadership effectiveness, it is not sufficient alone to make a lasting impact. In this edition, we go deeper and broader by expanding our coaching model with equal emphasis on Building Awareness, Building Commitment, and Building Practice, which measurably strengthens the effectiveness of your team and organization. We still hope to inspire profound moments of personal insight, but we also want to guide you into enduring, transforming practice. By the time you finish this book, our goal is for you to have had an integrated coaching and leadership development experience.

In the last several years, we have expanded and integrated our consulting practice to balance personal leadership, team leadership, and organizational leadership. At the core of these levels of leadership is the distinction we make between managers and leaders. Managers improve what is; managers enhance what is; managers move forward what is. Leaders go beyond what is. Indeed, if the experience of leadership is like being at the edge of an unfamiliar chasm, the act of leadership is building a bridge across that chasm. What is the bridge, then, from the known area of management to the unknown area of leadership? How do we build that bridge? This book answers those questions and offers the tools that will help you and your organization to transcend what is, to grow to the next level of personal, team, and organizational success.

If you have read the original Leadership from the Inside Out, you will find this new edition immensely enhanced by what we have learned in the marketplace during the last several years. We have integrated our dynamic leadership principles with this learning to increase their meaning and accessibility in your day-to-day leadership practices. Chapters such as Purpose Mastery, Interpersonal Mastery, Change Mastery, Resilience Mastery, and Action Mastery are even more relevant than their originals. Compelling, new stories and salient research illustrate the transformative difference coaching has made in the lives of individuals and their organizations. This book gives you a more comprehensive set of tools to apply consciously your personal, team, and organizational leadership capabilities. In fact, what we have done is create a more current representation of our principles while fostering a virtual coaching experience. I hope that once you read this book and engage in mastery of the principles and coaching practices, you will want to share it with all the leaders in your life.

PREFACE
HOW TO USE THIS BOOK …from the Inside-Out

Leadership from the Inside Out guides you through a reflective journey to grow as a whole person in order to grow as a whole leader. We will not simply analyze the external act of leadership, breaking it down into a simplistic formula of “ten easy-to-follow” tips. However, you will gain some deep insights and practices to enhance your effectiveness as a leader for life.

You need not rush. As a matter of fact, I encourage you to set aside the urge to plow through the pages. Instead, when a thought or feeling surfaces, pause. Close the book, put up your feet, and explore the insight. If you want to capture a breakthrough, jot it down in the space provided or in your own notebook. Instead of just reading the book, experience it, digest it, and integrate it into your life.

You’ve probably read all sorts of personal and professional development books before; treat this one differently. Savor it as you would a walk with an old friend on a calm, sunny afternoon. There is no need to hurry, to anticipate, or to reach the end of your journey. On the contrary, your true reward is in pausing frequently and enjoying the experience itself.

On days you feel like taking a short walk, just skim the quotes. You’ll find one or two that speak to your needs that day.

If you are ready to begin, let’s walk together down the pathways to mastery of Leadership from the Inside Out.

INTRODUCTION
THE BEGINNING OF THE JOURNEY

It is a magical night – one of those rare December evenings when the cold and the warmth mix just right to blanket everything with big, fluffy, crystalline flakes of snow. Everything looks so perfect; everything feels so silent. As the snow deepens so does the silence in the atmosphere. I could be viewing this mesmerizing winter scene from a chalet in Switzerland, but I’m not. I’m in bumper-to-bumper traffic on a Minneapolis freeway, and oddly enough, I’m enjoying every minute of it.

Being in a car at rush hour can be either a prison or a monastic retreat. It all depends on your perspective. Does it really matter that I’m going to be late? Even though I could feel stressed, I don’t. I could use this time to listen to messages and catch up on calls. Instead, I welcome the opportunity to sit in the quiet, and to reflect. As I sink into a meditative state, I begin to think about my day. And, what a day it was – a rich mixture of purpose, passion, emotion, and concentrated learning.

Our coaching team finished guiding a senior executive of a major company through our Executive to Leader Institute^®. It was an intensive, rewarding three days. We helped the client master a career-life-leadership plan by integrating a comprehensive look at his professional and personal life. In a way, we helped him to step back and observe himself just as I was observing the snowfall – clearly, objectively, and appreciatively. At the end of the last session he said, “You know, I’ve been through all sorts of assessments, coaching, and development programs. This is the first time things have really made sense to me. I’ve gotten pieces of the puzzle before, but never the whole picture. I clearly understand where I’m at, where I’m headed, and what I need to do to really enhance my effectiveness. What would my organization be like if a critical mass of leaders mastered the same sense of personal conviction and clarity I have now?”

As the snow piles up, I’m feeling very fortunate. To help people connect to their purposeful potential occasionally would be lucky. But, to coach thousands of leaders, teams, and organizations for nearly 30 years and play a role in helping people and organizations to actualize their potential is deeply rewarding. I’m feeling very blessed, when suddenly I snap out of my thoughtful state and catch a glimpse of the clock. I’m an hour late! When the heck is this snow going to let up!

My good fortune goes beyond playing a role in the growth and development of leaders, teams, and organizations. I’ve learned a great deal along the way. I’ve had the opportunity to peek into the human dynamics supporting sustainable success, fulfillment, and effectiveness. I’ve learned also that these principles are not reserved for a few exceptional leaders. They are fundamental insights available to guide and to inspire us all.

Give me beauty in the inward soul; may the outward and inward man be at one.

– Socrates

While reading this book you may think, “Is this book about leadership, or is it about personal development?” It’s about both. As much as we try to separate the leader from the person, the two are totally inseparable. Unfortunately, many people tend to split off the act of leadership